Drive luxury retail client development through client mapping, relationship management, and sales-focused planning across Gucci Canada stores and outlets. Domestic travel is required.
As Manager of Client Engagement, Canada, you will develop retail-first strategies for full-funnel retention, elevation, and acquisition. The work combines client pyramid analysis, outreach performance reviews, tourist development, and cross-functional planning. You will partner with corporate and field teams to align client goals and execution.
Key Responsibilities: Translate client analysis into bottom-up retail plans
Review outreach achievement and embed best practices
Coordinate client goals and the 365 calendar
Create tourist programs for seasonal shopping periods




Lead regional calls and communicate client direction
Requirements: Three-plus years’ management experience in retail, marketing, events, hospitality, or consulting
Exceptional relationship and partnership management skills
Experience interacting with VIP clients
Strategic, analytical, and relationship-building competencies
Ability to present confidently to senior management
Shape Gucci Canada’s client development agenda with retail strategy, analytical planning, VIP relationships, and measurable sales-focused execution.

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📌 Luxury Retail Client Development Manager (Ontario)
🏢 BROBSTON GROUP
📍 Ontario