Deliver exceptional customer service at Planet Fitness in Dartmouth, Nova Scotia, using front desk communication and basic computer proficiency daily.
The Member Services Representative creates positive experiences for members, prospective members, and guests. This position handles front desk activities, supports membership signups, and maintains member accounts. The successful candidate also helps preserve a neat, clean club while addressing questions professionally.
Key Responsibilities:
- Greet members, prospective members, and guests with exceptional service
- Answer phones and assist callers with diverse questions
- Check members into the system and conduct tours
- Sign up members and calculate rates and monthly payments
- Update accounts and respond professionally to member concerns
Requirements:
- At least 18 years of age
- High School diploma or GED equivalent
- Basic computer proficiency and customer service background preferred
- Punctuality, reliability, and independent work ability
- Ability to stand, walk, talk, and occasionally lift 75 pounds
Support Planet Fitness members in Dartmouth through front desk service, account updates, tours, and professional communication.
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📌 Planet Fitness Member Services Representative (Dartmouth)
🏢 Penn Hills Fitness
📍 Dartmouth
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