About MIMOSA Diagnostics MIMOSA provides a proactive approach to vascular health and wound care, empowering clinicians to implement earlier interventions, or even prevent intervention altogether. Our products promote inclusive and equitable healthcare, enabling patients in remote areas, and racialized people across the globe to access the critical care everyone deserves.
About the Role MIMOSA is seeking an experienced and driven Director of Clinical Implementation to lead and scale our field-based clinical team. This is a pivotal leadership role at the intersection of clinical excellence, commercial execution, and customer expansion. The ideal candidate brings deep medical device expertise, a startup mindset, and a passion for transforming how clinicians adopt and utilize innovative imaging and wound care technologies.
Key Responsibilities Team Leadership & Clinical Execution Lead, develop, and manage the field-based clinical implementation team
Drive rapid scaling of the clinical onboarding cycle for new and existing customers
Expand product utilization by supporting the implementation team in identifying and executing growth opportunities within accounts

Training & Education Own the full sales training and onboarding program, including content development and delivery
Manage and administer the internal Learning Management System (LMS) to develop and deploy clinical and sales training content
Collaborate with the VP of Sales and Medical Affairs to align training initiatives with commercial and clinical strategy
Support device training and image interpretation education for clinical stakeholders

Commercial Operations & Customer Experience Partner with Commercial Operations to maximize CRM effectiveness and reporting
Manage the Customer Feedback program (collection, analysis, and reporting), providing insights to the Executive Leadership Team (ELT) for compliance and customer experience enhancement
Translate customer feedback into actionable recommendations that inform product innovation and clinical workflows




Coordinate with operations on fleet management activities including transfer orders, demos, and evaluations

Events & Industry Presence Represent MIMOSA at national conferences, regional trade shows, and clinical events
Partner with sales and marketing teams to maximize presence and lead generation at industry events

Skills and Experience Required
10+ years of experience in the medical device industry
Demonstrated leadership experience managing field-based clinical or sales teams
Robust proficiency with CRM platforms and data-driven commercial operations
Excellent communication, facilitation, and cross-functional collaboration skills
Ability to travel regularly to support field team, customer sites, and events
Strongly Preferred
Startup or high-growth company experience - comfort with ambiguity and rapid iteration is essential
Background in wound care and/or medical imaging technologies
Experience managing an LMS platform and developing blended clinical/sales training curricula
Familiarity with customer feedback systems and translating VOC data into strategic action
What We Offer When you come to work at MIMOSA, you’re joining a team that genuinely cares about making a difference. MIMOSA provides its employees with the perfect balance of autonomy and support, and we always welcome feedback. Beyond providing stimulating and important work, MIMOSA believes that employee output cannot be separated from the quality of the employment experience. MIMOSA strives for equity not only among its customers but also within the company itself.
We offer:
A comprehensive benefits program (medical, dental, and vision)
Discretionary time off with mandatory minimums
MIMOSA Days
MIMOSA is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities, and perspectives. MIMOSA invites applications from all qualified candidates. For applicants with disabilities requiring accommodation at any point in the recruitment process, please contact [email protected].

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📌 Director, Clinical Implementation (Manitoba)
🏢 Mimosa Diagnostics
📍 Manitoba