Apply financial controls, budget leadership, and operational expertise with the City of Toronto’s Customer Experience Division at Metro Hall.
As Manager, Finance & Business Services, you will lead divisional finance and administration in a high-profile customer service setting. Responsibilities include operating and capital budget analysis, variance reporting, procurement, contracts, service level agreements, and risk management. You will advise senior leadership while supporting organizational change and continuous improvement.
Key Responsibilities: Prepare and administer operating and capital budgets
Identify variances and recommend corrective strategies
Measure financial targets and service performance indicators
Manage vendor negotiations, contracts, and service level agreements




Provide recommendations on purchasing and business support matters
Requirements: Finance, accounting, business administration education or equivalent experience
Extensive budget development, forecasting, reporting, and financial controls experience
Experience managing contracts, procurement, reporting, and risk
Ability to use SAP or similar enterprise financial systems
Ability to present recommendations to executives, committees, or governing bodies
Use municipal finance, performance reporting, and contract administration expertise to strengthen City of Toronto divisional operations.

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📌 Municipal Finance Operations Manager (Ontario)
🏢 City of Toronto
📍 Ontario