Build customer relationships at TD Canada Trust in Edmonton by providing banking guidance, financial information, and practical service support.
As a Personal Banking Associate, you will help existing and prospective TD customers with financial queries and banking needs. The work includes recent accounts, investment advice, banking solutions, confidential judgement, and referrals to appropriate internal partners.
Key Responsibilities: Understand customer needs and recommend appropriate solutions
Provide information and advice on banking products
Support scheduled cash and non-cash transactions
Report critical and non-standard matters to management
Recommend improvements to branch operations and processes
Requirements: High School diploma and/or one-plus years relevant experience
Related post-secondary or undergraduate degree preferred
Investment Funds Canada or equivalent within ninety days
Effective verbal and written customer communication
Initiative, planning, organization, and time-management skills
Use financial guidance, customer relationship skills, and operational judgement to support banking needs at TD Canada Trust.