Customer retention and telephone sales define this Inside Sales Representative position with Waste Connections of Canada, working in-office five days weekly.
This representative supports customers and drives sales growth through inbound inquiries, service information, order processing, and proactive outreach. The position requires relationship building, issue resolution, sales opportunity identification, and collaboration with sales, operations, and administrative staff. Independent work is also required.
Key Responsibilities: Retain customers through proactive telephone sales and service
Defend service agreements and address customer concerns promptly
Source current business within an existing book of business




Record gathered intelligence in ARES and Trux systems
Support campaigns, promotions, and new service launches
Requirements: Successful track record maintaining existing business through retention
Excellent telephone etiquette and professional demeanor
Strong written and verbal communication skills
Ability to use multiple computer systems simultaneously
Ability to develop and execute business strategies
Apply telephone sales, customer retention, communication, and relationship-building skills as an Inside Sales Representative.

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📌 Inside Sales Customer Retention Representative (British Columbia)
🏢 Waste Connections of Canada
📍 British Columbia