Represent Coach on the sales floor through solid leadership, clienteling expertise, and exceptional customer experiences that support store goals.
This Lead Supervisor serves as a Brand Ambassador for Coach, building awareness and embodying Company values. The role creates a customer-centric culture, mentors clienteling, and supports internal and external partners. It also develops teams through collaboration, training, feedback, and individual performance guidance.
Key Responsibilities: Deliver exceptional customer experiences on the sales floor
Increase brand awareness as a Coach Ambassador
Lead Company initiatives and business operations
Create collaborative, inclusive team environments
Champion resources supporting healthy internal customer experiences
Requirements: Equivalent experience at Lead Supervisor level
At least one year managing competitive retail space
Ability to lift and carry at least 25 pounds
Occasionally lift and carry up to 50 pounds
Ability to climb, bend, kneel, and reach
Bring Coach brand advocacy, clienteling, and floor leadership to a Lead Supervisor position centered on customer experience.