Serve aviation customers in Windsor with strong communication, attention to detail, and flexible early-morning availability from 0400 to 0700.
MAINTAIR AVIATION SERVICES seeks a Customer Service Agent supporting passengers and customers under Station Coordinator or Shift Lead direction. Use Microsoft Office, Windows, company procedures, and aviation terminology while serving wide-ranging customer groups. The role supports Maintair’s team atmosphere across airport operations.
Key Responsibilities: Provide customer service to passengers, agencies, and corporate customers
Answer phones and emails with fare and schedule information
Create reservations and handle cash reports
Greet flights and make boarding or passenger announcements
Support baggage, cabin cleaning, catering, and flight requirements
Requirements: Grade 12 education or equivalent experience
Excellent customer service and communication skills
English required; bilingual ability preferred
Microsoft Office, Windows, and computer program knowledge
Ability to obtain an Airport Restricted Area Pass
Bring aviation customer service, communication, and operational flexibility to Maintair’s Windsor airport team serving passengers and customers.