Commercial claims expertise meets hybrid working in Manchester for a Claims Handler at Howden, focused on negotiation and client service. Manage complex claims from notification through settlement.
Howden seeks an experienced commercial claims skilled for its Manchester team. You will support SMEs and larger commercial organisations across varied insurance classes. The position requires commercial policy knowledge, analytical judgment, stakeholder communication, and confident negotiation to help deliver effective claim resolutions.
Key Responsibilities: Manage commercial claims from notification through settlement
Guide clients with updates and reassurance throughout claims
Coordinate with brokers, insurers, adjusters, and legal representatives




Assess coverage and claims information accurately
Negotiate fair settlements aligned with policy terms
Requirements: Minimum 18 months’ commercial claims experience
Commercial insurance brokerage experience
Knowledge of policies, coverage, procedures, and regulations
Strong analytical, communication, and negotiation skills
GCSE Maths and English; CII or CILA advantageous
Bring commercial claims handling, client relationship, and settlement negotiation expertise to Howden’s Manchester team through hybrid working.

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📌 Commercial Claims Handler Manchester (Nova Scotia)
🏢 Howden
📍 Nova Scotia