Support fee systems and stakeholder resolution at CI Financial while working onsite four days weekly. Combine organization, communication, and financial operations expertise.
As a Financial Operations Fee Processing Associate, you will serve internal Client Experience teams and vendors on fee-related questions. The position connects transaction processing with system support, issue investigation, and workflow improvement. You will communicate professionally, meet agreed service levels, and escalate concerns when necessary while maintaining accurate records.
Key Responsibilities: Respond to fee inquiries, disputes, and clarifications
Investigate system issues and log vendor support tickets
Address client and vendor concerns promptly and professionally




Support continuous improvement of fee workflows and systems
Ensure processing complies with policies and regulations
Requirements: Robust communication skills with clients, vendors, and internal teams
Highly organized approach to complex financial processing
One to three years in fee processing or related roles
Microsoft Excel and office productivity tools proficiency
Ability to investigate issues and meet service agreements
Build reliable stakeholder support through fee processing, system investigation, communication, and compliance work at CI Financial.

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📌 Financial Fees Systems Support Associate (New Brunswick)
🏢 CI Investments
📍 New Brunswick