Deliver frontline financial services at TD Canada Trust in Montréal, handling customer transactions and banking questions with accuracy. Work 37.5 hours while supporting reliable, personalized branch experiences.
In this Customer Experience Associate position, you will help existing and prospective TD customers understand services, products, and solutions. Your responsibilities include transaction processing, confidential customer needs assessment, concern resolution, and timely business processes. TD also expects participation in team effectiveness and personal performance development.
Key Responsibilities: Process financial transactions under TD procedures and regulations
Exercise discretion when handling confidential customer matters
Promote banking solutions and achieve assigned objectives
Keep coworkers informed about routine activity status
Support team effectiveness and personal performance development
Requirements: High School diploma or relevant experience of one year
Undergraduate degree or equivalent is an asset
Organizational, planning, and administrative capabilities
Agile communication with different people
French and another language for Quebec customer support
Use transaction accuracy, customer service, and banking-process knowledge to support TD branch operations and client relationships in Montréal.
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📌 TD Branch Financial Services Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City
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