Support FedEx hub and station operations through administrative expertise, customer service, and accurate records management. Work Monday to Friday from 10:00am to 6:00pm.
This Senior Operations Administrator performs clerical functions across linehaul, records management, quality assurance, and customer service. The position handles damaged and incorrectly addressed packages while serving as customers’ first contact for diverse issues. Microsoft Office, data entry, and organizational skills are central to daily assignments.
Key Responsibilities: Perform clerical functions across hub and station operational areas
Support linehaul, records management, quality assurance, and customer service
Tend to damaged and incorrectly addressed packages promptly
Serve as customers’ first contact for various issues
Maintain accurate daily assignments while priorities change
Requirements: High School Diploma or GED required
Four years of customer service, clerical, or related experience
Dock operations or distribution center experience preferred
Microsoft Office and web-based application skills
Typing, data entry, phone, copier, and fax skills
Apply senior administrative, customer service, and accuracy skills across FedEx hub operations, package handling, and records management.