Be a vital part of the Paymentus team as a Customer Service Representative I. Assist with inquiries, payment processing, and troubleshooting while ensuring exceptional customer care. Your role involves responding to customer calls and handling inquiries efficiently.

With 2-3 years of call center experience preferred, you will process payments and explain procedures. Strong communication, organizational skills, and the ability to multitask in a agile environment are essential for success. Key Responsibilities: Process payments for inbound and outbound customer inquiries Explain procedures and answer questions professionally Follow established call center scripts and protocols Collaborate with multiple departments to enhance client satisfaction Be available for shifts, including holidays as required Requirements: 2-3 years of call center experience preferred Bachelor's degree a plus but not required Excellent verbal and written communication skills Ability to multitask in a fast-paced environment Proficient in Microsoft Office, especially Word Bring your customer service expertise and communication skills to enhance the quality at Paymentus.

📌 Customer Service Representative (Vaughan)
🏢 LCBO
📍 Vaughan