Deliver excellent customer service at a residence front desk, handling student and guest inquiries, requests, payments, and daily operations.
The Residence Services Representative supports students, guests, and residence staff through phone, email, and in-person service. This role uses Campus Living Centres’ software while processing payments, invoices, reservations, and account settlements. It also supports front desk organization, communication, privacy, and building operations.
Key Responsibilities: Respond to student and guest inquiries and service requests
Process payments, invoices, reservations, check-ins, and check-outs
Maintain surveillance cameras and update room status
Communicate pertinent information between residence staff members




Keep desk, lobby, and office areas organized
Requirements: High school diploma; college or university preferred
Minimum one year industry or equivalent customer service experience
Excellent verbal communication and customer service skills
Ability to work independently and manage multiple projects
Completion of required safety and workplace training
Use customer service, financial administration, and front desk skills to support residence operations for students and guests.

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📌 Residence Front Desk Representative (Ontario)
🏢 Campus Living Centres
📍 Ontario