Support Manitobans through case management in Portage la Prairie, using empathy, conflict resolution, and clear communication with participants and families.
As a Case Counsellor with the Department of Families, you will help deliver Employment and Income Assistance services. The program supports eligible Manitobans lacking other resources, including persons living with disabilities and employable participants seeking workforce participation. Your work involves complex needs, diverse stakeholders, and high-volume caseloads.
Key Responsibilities: Work effectively with participants, programs, and external resources
Problem-solve independently with understanding and empathy
Maintain adaptable approaches with participants and families
Adapt to changing workloads, policies, and procedures




Use multiple computer and business programs
Requirements: Case management experience in a social service setting
Certificate, diploma, degree, or equivalent social services preparation
Ability to build relationships across diverse stakeholder groups
Ability to organize priorities and exercise initiative
Occasional evenings, weekends, and statutory holidays availability
Use case management, adaptability, and respectful communication to help participants navigate complex needs within Manitoba’s EIA program.

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📌 Social Services Case Manager (Manitoba)
🏢 Government of Manitoba
📍 Manitoba