About Our Client
Our client is an independent insurance agency based in Raleigh, North Carolina, that is rapidly growing.Our team takes an education-first approach, helping clients understand their coverage and make confident decisions about their future. We’re not tied to one carrier, one price point, or one set of priorities. We work for the client. That means we can approach multiple companies, compare options, and advocate for the coverage that actually fits. It also means we know who has the strongest claims service, the fairest underwriting, and the most responsive teams when it counts. Our job isn’t to push a product; it’s to give our clients an objective view of the marketplace, guide them through an significant financial decision, and help them choose wisely.

Role Overview
This role is ideal for a relationship-driven insurance professional who believes protecting families is more important than pushing policies. As a Personal Lines Account Manager, you will serve as a trusted partner to our clients, guiding them through coverage decisions with clarity, care, and integrity. You will take ownership of your book of business, deliver proactive communication, and ensure every client feels educated, supported, and confidently protected.



Your key responsibilities may include:

Manage and grow a book of personal insurance clients

Consult on home, auto, umbrella, and life insurance needs

Multi-line, cross-sell, and account round current clients

Diligently work with new client inquiries

Analyze risks and recommend appropriate coverage options

Maintain strong client relationships through proactive communication

Serve as a trusted advisor

Must be located in North Carolina

An active North Carolina Property and Casualty License is required

Experience in Account Management and Customer Service

Deep knowledge and understanding of personal lines insurance

Strong communication and relationship-building skills

Integrity-driven: We prioritize doing what’s right for the client

Organized and consistent follow-up habits

Ability to manage renewals, closings, and client life events with professionalism

Base salary: $45K-$75K

Additional bonus/incentive: $6K-$15K (Year 1)

Group health coverage

Retirement plan with company match

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

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📌 Personal Lines Account Manager (Newfoundland and Labrador)
🏢 Impact Performance Team
📍 Newfoundland and Labrador