Welcome clients at the Hermès boutique entrance with confidence, composure, and polished customer service. Help manage arrivals, appointments, and queue communication carefully.
Hermès Canada’s Host serves as the boutique’s first point of contact, greeting visitors and identifying the nature of their visits. The position maintains appointment information, communicates arrivals to departments, and supports service access when capacity is reached. Organization and detail matter.
Key Responsibilities: Station at the entrance and greet boutique visitors
Record arrivals, no-shows, reschedules, and cancellations
Notify departments about client appointment arrivals
Respond to appointment calls and assign requests
Provide queue updates when the boutique reaches capacity
Requirements: Strong communication with gracious, warm interactions
Effective professional telephone and face-to-face skills
Excellent customer service and friendly client approach
Flexible availability based on business requirements
Organized workspace and solid attention to detail
Support Hermès boutique operations through organized reception, appointment management, and attentive client communication at every arrival.

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📌 Boutique Reception Host Toronto (British Columbia)
🏢 Hermès International
📍 British Columbia