PERFORMANCE HEAD COACH Who is a Performance Head Coach? The Performance Head Coach is responsible for providing exceptional service to all Members accessing Performance Programming through the development of their Coaches, while ensuring the overall success of Performance Programming and creating a sense of community. Additionally, the Head Coach provides high-quality coaching, engagement and instruction to their coaches.
Do you have what it takes?: Ability to inspire, engage and energize our Coaches
Exemplary leadership, written and verbal communication skills
Excellent time management, planning and organizational skills
Knowledge of the Health and Fitness Industry
Proven leadership ability with a passion for helping others lead healthier lifestyles
Superior influencing and coaching skills
Superior analytical, evaluative, and problem-solving abilities
Ability to mentor, manage change and consistently act as a role model
Ability to establish and maintain professional working relationships with all levels of the organization
Member Focused
Proactive, flexible and adaptable
Energetic and personable with consistent Peak Attitude
Drive for results
Ability to fully understand and embrace company Culture
Ability to set and manage priorities judiciously, solid judgment and critical thinking skills
Previous small group or team training experience
Complete certifications within first three months
Ability to inspire, entertain and energize participants
Previous customer service experience
Experience working with sales goals
Must be committed to contributing to a culture that celebrates diversity,



equity and inclusion and embraces social and environmental responsibility
What you will be doing: Responsible for the hiring, training, performance and development of the Performance Coaches
Responsible for ensuring Performance Program success
Responsible for implementing and managing all administration, policies, procedures and systems as directed by the Vice President of Group Experience with reference to the Performance program. They will report directly to the General Manager
Input to a collaborative approach to planning and execution of Performance classes. This includes special events, releases, and member retention and attraction strategies
Implement all Performance directives as per the Vice President of Group Experience
Responsible for leading Performance Starter classes 2 - 4 per week
Consistently working to build and maintain Performance Member base, including walk arounds, Performance Trials, phone calls to existing Members, outreach to community events when required, booths, testimonials, etc.
Strong presence in the Club. Visible time at the Front Desk before Performance Classes and working to build great relationships and a strong Performance community
Promote Performance through Social Media accounts,



Newsletters and Special Events, as directed by the Vice President of Group Experience
You will belong to a Performance Head Coach network, and on occasion will be asked to collaborate on programming development and education content
Handle Performance Member complaints and concerns
Meet with Sales Team to promote weekly special events that are happening
Participate in Sales Launch and Club Kickoff meetings as well as scheduled Divisional Manager/General Manager meetings when required
Plan and deliver training for Coaches for team practices and development as directed
What's in it for you: Ongoing training and development to ensure a long and successful career path
FREE Fitness membership
Group health care plans
Fun and energetic atmosphere to come to every day!
Compensation: This job posting is for an existing vacancy.
Diversity and Inclusion At GoodLife Fitness, we are committed to fostering an inclusive, accessible setting, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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📌 Performance Head Coach - Calgary Creekside (Alberta)
🏢 GoodLife Fitness Centres
📍 Alberta