Verify income and assess affordability as an Income Officer in Anjou, Quebec, supporting automotive finance through telephone-based customer service.
Scotiabank seeks an Income Officer for an 18-month contract within its Dealer Centre of Excellence in Canada. You will verify income details, analyze documentation, and support loan growth while following established guidelines. The work requires customer-focused communication, careful comparisons, and escalation of unusual or fraudulent activity.
Key Responsibilities: Verify income details and documentation from automotive dealers
Determine customer affordability under established guidelines
Compare employment, income, and loan application information
Report unusual occurrences or suspected fraudulent activities




Refer exception income situations for review and resolution
Requirements: Previous telephone-based customer service experience preferred
Experience verifying contract accuracy preferred
Experience analyzing income and income sources preferred
Knowledge of Microsoft Word, Excel, and Outlook
French and sufficient English communication skills required
Bring income verification, affordability analysis, and customer communication skills to Scotiabank’s automotive finance operations in Anjou.

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📌 Automotive Finance Income Officer (Quebec City)
🏢 Scotiabank
📍 Quebec City