Apply business analysis and AI workflow skills with Cytora in Toronto or remotely, supporting client delivery across the insurance ecosystem.
As an Associate Business Analyst on Cytora’s Customer Success Team, you will translate insurance needs into requirements and process designs. You will facilitate discovery, shape analytical reporting, and support agile delivery. The role connects clients, engineering, product, and AI-driven workflows.
Key Responsibilities: Contribute to sprint planning, backlog refinement, and risk identification
Support client discovery workshops and challenge existing processes
Translate business needs into requirements, user stories, and process designs
Identify data inputs, integrations, and exception scenarios early
Lead testing, UAT,



acceptance criteria, and AI output validation
Requirements: Business analysis experience within insurance
Experience with underwriting, claims, policy administration, or distribution
Ability to run client workshops and influence senior stakeholders
Hands-on AI tools, prompt engineering, and AI-assisted workflows
Robust written and verbal communication skills
Bring insurance analysis, stakeholder facilitation, and practical AI expertise to Cytora’s Toronto or remote customer delivery work.

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📌 Associate Insurance Business Analyst (Ontario)
🏢 Cytora
📍 Ontario