Serve HearCANADA clients in French and English as a Sales and Reception Coordinator at the Orleans clinic. Recommend products while delivering individualized care.
As a Client Care Coordinator, you will manage clinic administration, support exceptional client experiences, and drive sales of hearing products and services. The permanent, full time position works onsite Monday through Friday, 8:30 am to 4:30 pm, in Orleans, Ontario. Your work includes scheduling, records, billing education, and basic hearing aid maintenance.
Key Responsibilities: Provide individualized client experiences in person and by phone
Book, reschedule, and follow up on clinic appointments
Recommend products, services, payment options, and billing information
Maintain physical and electronic client records
Participate in community events and marketing initiatives
Requirements: Two or more years in sales, retail, office, or clinic environments
French and English bilingual communication skills
Comfort recommending products and services to clients
Customer-focused approach with diverse client groups
Access to a car and valid driver's license preferred
Use bilingual communication, sales acumen, and clinic administration skills to support HearCANADA clients in Orleans, Ontario.