Coordinate security service requests for Houle in Burnaby or Victoria, using customer service, dispatching, and administrative support skills daily.

This Service Coordinator supports Houle’s Security Technology team by coordinating technical support services for valued customers. The role involves triaging calls, assessing support requests, scheduling technicians, and maintaining service documentation. It is not an information technology role.

Key Responsibilities:
Provide customer service and administrative support to the security Service Team
Receive customer service requests by phone and email
Assess support requests and determine appropriate solutions
Prioritize requests, schedule, and dispatch security service technicians




Coordinate follow-up with technical staff and billing teams

Requirements:
High School Diploma
Two or more years coordinating service requests and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Robust communication, organization, and prioritization skills

Apply your dispatching, customer service, and security systems knowledge as Houle’s Service Coordinator in Burnaby or Victoria.
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📌 Security Service Coordinator Vancouver
🏢 Houle Electric
📍 Vancouver