Customer Experience Associate Banking (Quebec City)

Customer Experience Associate Banking (Quebec City)

05 Nov
|
TD Bank Group
|
Quebec City

05 Nov

TD Bank Group

Quebec City

Customer experience and financial transaction skills come together at TD Canada Trust in L'Assomption, Quebec, through an onsite, part-time opportunity.
As a Customer Experience Associate, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following operating procedures, regulations, and TD's Code of Conduct and Ethics. The work supports Personal & Commercial Banking.
Key Responsibilities: Process deposits, withdrawals, and bill payments
Determine needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete processes accurately




Deliver quality customer experiences and suggest operational improvements
Requirements: High School diploma and/or one year relevant experience
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Initiative, accuracy, and attention to detail
Explicit, calm, courteous verbal and written communication
Apply customer service, banking transaction, and organizational skills as a Customer Experience Associate at TD Canada Trust.

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📌 Customer Experience Associate Banking (Quebec City)
🏢 TD Bank Group
📍 Quebec City

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