Experienced Veterinary Receptionist
Billings Bridge Animal Hospital
Ottawa, ON
Full-Time Position
Join Our Team
Billings Bridge Animal Hospital is seeking a mature, experienced, and highly responsible Veterinary Receptionist to become an integral part of our compassionate and professional team. This is an excellent opportunity for an individual who excels in client service, thrives in a fast-paced environment, and understands the importance of providing exceptional care and support to both clients and their pets. While maintaining a warm and welcoming atmosphere.
Key Responsibilities
Greet clients and patients in a friendly and professional manner
Schedule and coordinate appointments efficiently
Answer multi-line phone systems and respond to client inquiries
Process payments and maintain accurate financial records
Manage patient records and ensure information is up to date
Maintain cleanliness and organization of the reception and waiting areas
Support veterinarians and technicians through effective communication and coordination
Qualifications
Minimum 2 years of veterinary reception experience
Excellent customer service and communication skills
Strong computer and administrative skills
Ability to multitask and remain calm under pressure
Professional appearance and demeanor
Exceptional attention to detail and organizational abilities
Reliable attendance and punctuality
Experience with veterinary practice management software
Experience handling insurance claims
The Ideal Candidate
Compassionate toward both pets and their owners
Confident in handling challenging client situations professionally
A team player who contributes positively to workplace culture
Self-motivated and able to work independently
Committed to providing outstanding client service
What We Offer
Comprehensive health and wellness benefits
Employee pet care discounts
Supportive and collaborative work environment
Stable, long-term employment opportunity
Only candidates selected for an interview will be contacted.
At NVA Canada diversity and inclusion are an important part of our everyday reality.
NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
We are committed to fostering an open and inclusive setting where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.