Serve TD Canada Trust customers in Waterford through banking advice, service transactions, and digital education during 37.5-hour weeks.
As a Personal Banking Associate Trainee, you will support branch customers with accounts, investment advice, and banking solutions. You will understand customer needs, provide information, and guide each customer to appropriate staff or internal partners. The position combines customer experience, confidential judgement, banking processes, and frontline transaction support.
Key Responsibilities: Address daily advice needs, service transactions, and banking problems
Guide customers toward appropriate contacts and banking solutions
Educate customers about mobile, ATM, and online banking




Support scheduled cash and non-cash frontline transactions
Complete documentation accurately and follow relevant regulations
Requirements: High School diploma or one-plus years relevant experience
Complete IFC or equivalent within 90 days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes for customer advice
Communicate courteously with customers and related teams
Develop customer relationships through banking advice, digital guidance, transaction support, and accurate processes at TD Canada Trust.

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📌 Personal Banking Associate Waterford (Ontario)
🏢 TD Bank Group
📍 Ontario