Oversee hospitality operations at the American Airlines Lounge, emphasizing guest satisfaction, efficient staffing, and consistent food and beverage standards.
This Food Service Supervisor helps deliver a welcoming lounge experience for travelers. The position supports management with procedures, staffing, service standards, and daily operational concerns. Success requires leadership, organization, problem-solving, and the ability to work with diverse guests and colleagues.
Key Responsibilities: Coordinate daily lounge activities and operational requirements
Respond professionally to inquiries and service concerns
Maintain cleanliness across dining, storage, and service areas
Support management with procedures and service standards
Record staffing needs, concerns, and daily performance
Requirements: Supervisory experience in hospitality or food service
Customer service orientation with excellent communication skills
Ability to manage multiple priorities in busy operations
Understanding of food safety and workplace requirements
Ability to stand, walk, lift, and move supplies
Bring hospitality supervision, operational organization, and customer-focused leadership to the American Airlines Lounge workplace.