Some of the most capable client-facing professionals aren't looking to leave their careers. They're looking for somewhere to use what they already know in a different way.
This role was designed with them in mind.
Disclosure
This is a performance-based, self-directed role with no fixed salary or hourly wage. Compensation is based on defined results rather than hours worked.
About Mastering My Destiny
Mastering My Destiny is an education business focused on personal growth, professional skills and lifelong learning, providing e-learning courses that cover mindset, communication and practical workplace skills.
The Role
As a Program Facilitator, you'll work with individuals who are exploring personal and career development options.
You’ll follow an established framework to understand what they’re looking for, provide relevant information about the e-learning courses available, and support them through the decision process.
The role is structured, but your day-to-day workflow is self-directed.
What you'll be doing
Conduct scheduled one-to-one conversations
Ask relevant questions and listen carefully to understand each person's needs
Explain program information clearly and accurately
Follow the established process for documenting conversations and agreed follow-up
Complete follow-up communication as required
Participate in ongoing training and skills development
What success looks like
People leave your conversations feeling heard and clearer about their options
You keep a steady weekly rhythm of scheduled conversations and follow-ups
Your notes and follow-up are accurate and on time
You keep building your skills through the ongoing training
You manage your own calendar and workload
Who this suits
5+ years of professional experience in a client-facing, sales, service, facilitation or communication-based role
Strong verbal and written communication skills
Comfortable working independently
Comfortable conducting one-to-one conversations
Able to work within an established process
Experience in client engagement, mentoring, facilitation or structured program delivery
Experience communicating with people from different professional backgrounds
Experience working with digital education, training or learning programs
Remote-based
Open to applicants based in Canada who are legally eligible to work here
Self-directed working structure
Ongoing training and support
Next steps
Shortlisted applicants will be contacted to arrange an initial interview.
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📌 Program Facilitator | Toronto, Canada (Ontario)
🏢 Mastering My Destiny
📍 Ontario
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