Deliver welcoming client service at WoodGreen’s Toronto location while managing records, inquiries, and appointments. This position is exclusively onsite.
As Program Assistant, you will serve as a first point of contact for clients, employers, guests, and visitors. The role combines registration, referrals, correspondence, and record maintenance with administrative support. Your work contributes to Workforce Development programs serving community members seeking employment-related services.
Key Responsibilities: Respond to telephone, email, in-person, and mail inquiries
Greet adults, newcomers, students, youth, employers, and guests
Register and refer clients for suitable services
Contact participants about workshops, surveys,



and updated information
Maintain accurate records while following privacy requirements
Requirements: Solid verbal and written communication abilities
Patience, compassion, and cultural sensitivity
Excellent listening, judgment, and decision-making skills
Ability to prioritize, multitask, and meet deadlines
Ability to work with limited supervision
Use thoughtful communication, sound judgment, and organized recordkeeping to support WoodGreen clients and Workforce Development services.

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📌 Client Services Program Assistant (Ontario)
🏢 WoodGreen Community Services
📍 Ontario