Samsung Electronics Canada is hiring a Senior Specialist focused on supply chain operations, return approvals, and accurate customer order processing. Robust SAP/ERP and Excel skills are central to this work.
This Senior Specialist manages reverse logistics activities across Samsung products and partner systems. You will coordinate Return Authorizations, warehouse resolutions, carrier communications, scheduling, BOL creation, and claims processing. The role supports accurate documentation, KPI publication, pricing updates, and process adherence across stakeholders.
Key Responsibilities:
Act on outstanding returns and maintain reverse logistics workflows
Coordinate warehouse return resolutions and carrier communication
Ensure scheduling and BOL creation in TMS
Publish essential KPIs and complete ad-hoc reporting
Maintain EDI orders and assist with pricing updates
Requirements:
Post-secondary education or equivalent work experience
Minimum one to three years in related logistics
Working knowledge of Canadian last-mile delivery networks
High proficiency in SAP/ERP SD and MM modules
Experience retrieving, manipulating, and analyzing data
Bring supply chain coordination, reverse logistics expertise, and analytical systems skills to Samsung Electronics Canada operations.