Front Office Operations Manager Kelowna

Front Office Operations Manager Kelowna

05 Nov
|
VITRUM INDUSTRIES
|
Kelowna

05 Nov

VITRUM INDUSTRIES

Kelowna

Lead daily front office operations at Siesta Suites while growing direct reservations and supporting the General Manager as a hands-on leader.

As Front Office Manager, you will develop the guest services team, manage the property when the GM is away, and shape the hotel’s brand. You will oversee listings, reviews, pricing recommendations, reservations, service standards, and cross-department coordination. This role combines hotel operations, guest experience, revenue awareness, and team leadership.

Key Responsibilities:
Manage daily front desk operations and service standards
Lead the property when the General Manager is away
Grow direct bookings and recommend pricing changes
Update booking listings and respond to guest reviews
Hire, train, schedule, and coach front desk staff

Requirements:
Five-plus years of hotel operations experience
Two-plus years leading front office or guest services teams
Experience growing bookings or revenue
Property management system experience
Availability for evenings, weekends, and holidays

Bring hotel operations, reservations growth, guest service, and steady leadership to Front Office Manager responsibilities at Siesta Suites.

📌 Front Office Operations Manager Kelowna
🏢 VITRUM INDUSTRIES
📍 Kelowna

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