Deliver responsive client support through audiovisual troubleshooting, technical monitoring, and webcast handling at Solotech. Excellent French and intermediate English are required.

This Audiovisual Technician role focuses on understanding customer needs and providing timely, courteous technical assistance. You will develop client relationships, act as a strategic advisor, and collaborate with stakeholders to maintain satisfaction. Your expertise will cover sound, video projection, lighting, and related systems.

Key Responsibilities:
Listen to customer needs and provide appropriate technical solutions
Act as a strategic advisor to clients
Maintain excellent relationships and ensure customer satisfaction
Collaborate with stakeholders to deliver customer service




Find replacement solutions during equipment failures

Requirements:
Minimum three years of relevant similar-position experience
DEC or DEP in electronics, engineering, television production, or equivalent
Knowledge of sound, video projection, and lighting equipment
Basic knowledge of Crestron, AMX, and video conferencing systems
Valid driver's license and availability for atypical hours

Use audiovisual expertise and consultative client service to resolve technical needs across Solotech customer locations and systems.

📌 Audiovisual Client Solutions Technician Quebec City
🏢 Solotech
📍 Quebec City