Lead client support for aircraft and fleet customers through engine shop visits, combining contract knowledge with robust communication onsite in Longueuil, QC.
As Aviation Customer Manager, you will serve as the main client contact for pre-delivery and after-sale support. Insight Global’s aerospace client needs commercial and technical service management across customer relationships. Your work will connect customer interests with internal technical teams while supporting pricing, scope, logistics, and contractual obligations.
Key Responsibilities:
Represent customer interests within the aerospace company
Bridge customers and technical teams throughout service activities
Manage shop visit logistics and coordinated events
Approve cost estimates and negotiate with customers
Review invoices and coordinate payment before return to service
Requirements:
Bachelor’s or Master’s degree in business, commerce, or related studies
Three to ten years of experience
Solid project and event management capability
Exceptional communication skills
Relevant aerospace or automotive background; French is an asset
Bring customer advocacy, commercial judgment, and service coordination to aircraft and fleet support from Longueuil.