Focus on endpoint support, device deployment, and Microsoft Intune while serving employees as a Service Desk Consultant across technology needs.

The Service Desk Consultant supports Windows devices, Microsoft 365, mobile devices, printers, peripherals, VPN, and network connectivity. Responsibilities include provisioning, deployment, replacement, lifecycle activities, and endpoint security support. This position also installs, configures, and troubleshoots software while maintaining accurate ITSM records and effective escalations.

Key Responsibilities:
Assist with device provisioning, deployment, replacement, and lifecycle activities
Support endpoint management, patching, encryption, antivirus, and device compliance
Install, configure, and troubleshoot software and endpoint issues




Support Microsoft 365 applications, including Outlook, Teams, and OneDrive
Manage incidents and requests through the ITSM platform

Requirements:
Two or more years in end-user computing or Help Desk
Experience supporting Windows and Microsoft 365 applications
Familiarity with endpoint management and device deployment technologies
Understanding of TCP/IP, DNS, DHCP, VPN, and Wi-Fi
Ability to manage priorities and own assigned requests

Bring endpoint management, Microsoft 365, device deployment, and ITSM experience to practical Service Desk support.

📌 Microsoft Intune Endpoint Support Consultant Toronto (Canada)
🏢 Eastern Lift Truck
📍 Canada