Deliver thoughtful automotive customer service through clear communication, accurate documentation, and organized appointment scheduling. Support customers throughout their repair journey.

As a Customer Service Representative, you will welcome customers and connect them with technicians, partners, and vendors. The work combines customer interaction, administrative responsibilities, and team support. You will manage repair information while helping customers feel confident throughout the process.

Key Responsibilities:
Build positive customer relationships in person and by phone
Submit ICBC rental forms and guide customers through processes
Schedule repair appointments and manage shop calendars
Generate repair orders with accurate documentation




Provide repair updates through phone, text, and email

Requirements:
Excellent verbal and written communication skills
Solid organization, accuracy, and attention to detail
Friendly, skilled approach with robust people skills
Passion for vehicles and helping customers
Valid driver's license and solid professional references

Bring automotive customer service, organization, and communication skills to guide customers and support accurate repair administration.
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📌 Automotive Customer Service Representative New Westminster
🏢 Kirmac Collision & Autoglass
📍 New Westminster