Elevate customer experiences as the Lead Lounge Agent at Aspire International Lounge, YUL. If you are passionate about hospitality and excel in a agile airport environment, Swissport wants you. In this supervisory role, you will manage lounge operations and ensure high service standards. The ideal candidate will oversee check-in processes, maintain buffet supplies, and respond to guest requests. You will coordinate daily activities and guide Lounge Agents to uphold a welcoming atmosphere for all travelers. Key Responsibilities:
Provide exceptional customer service in the lounge
Greet guests and highlight lounge amenities
Verify guest eligibility for lounge access
Coordinate daily activities for productive operations
Monitor and restock inventory as needed

Requirements:
High School diploma or GED required
Available 40 hours weekly; flexible with shifts
Robust French and English communication skills
Relevant customer service experience is essential
Ability to stand for long periods during shifts

Ensure guests have a memorable start to their journey at Swissport’s Aspire Lounge in YUL. #J-18808-Ljbffr

📌 Lead Lounge Agent At Aspire Yul Dorval
🏢 Swissport International
📍 Dorval