Drive account operations at Lightspeed as a Senior Sales Coordinator using analytical problem-solving and cross-functional leadership in a hybrid mode.
This senior role supports the Account Management team through complex operational ownership and process optimization. You will coordinate major client accounts, resolve discrepancies, and manage workflows across product lines. The position requires German and English communication, stakeholder management, and business acumen.
Key Responsibilities: Own complex workflows for critical major client accounts
Coordinate hardware processes and international account interfaces
Resolve pricing errors, compensation, and full returns
Manage end-to-end Contract Transfers across product lines
Standardize account procedures and review operational bottlenecks
Requirements: Experience in senior administration, sales operations, or account coordination
Experience ideally within a SaaS or technology environment
Ability to own complex tasks independently from start to finish
Advanced analytical problem-solving and discrepancy auditing skills
Excellent German and English verbal and written communication
Bring operational ownership, process optimization, and stakeholder management to Lightspeed’s Account Management team while working hybrid.