Coordinate guest bookings and race reservations at Kelowna Karting while answering questions and handling transactions. Bring confidence, organization, and robust customer service.
As a Customer Experience Associate, you will help create smooth, positive experiences from the front desk. The work includes assisting bookings, maintaining guest profiles, managing race times, and supporting group events. Available schedules include full time weekdays and part-time evenings or weekends.
Key Responsibilities:
Assist guests with bookings and questions
Manage daily reservations and race schedules
Maintain accurate guest profiles
Handle payments and transactions
Help coordinate group bookings and events
Requirements:
Genuinely enjoys helping people
Quick on your feet and confident
Solid basic math skills
Comfort using phones and computers
Customer service or administrative experience is an asset
Use booking coordination, guest communication, and accurate transaction skills to support memorable visits at Kelowna Karting.