Lead training on cargo reservations, Air Waybill entry, warehouse procedures, safety, and Dangerous Goods for Air Canada Cargo. International travel is required.

This coordinator supports training delivery and coordination throughout Air Canada Cargo operations. You work with operations, customer service, warehouse personnel, sales, general management, and external third parties. Responsibilities include operating systems, service procedures, e-commerce, standard operating procedures, and soft skills. You assess needs and develop materials for local and international requirements.

Key Responsibilities:
Train cargo reservations and Air Waybill data entry
Cover inbound, flight processing, warehouse, and service procedures




Provide safety and Dangerous Goods instruction
Collaborate with warehouse and office work trainers
Assist auditors during station audits

Requirements:
Demonstrated experience delivering training
Two or more years in cargo, preferably Operations
Robust knowledge of cargo processes and procedures
Willingness to deliver, receive, or develop training abroad
Fluency in English; additional languages are an asset

Use cargo operations expertise and instructional skills to strengthen Air Canada Cargo procedures, safety, systems, and service training.

📌 Cargo Operations Training Specialist Quebec City
🏢 Air Canada
📍 Quebec City