Deliver expert client service at People Corporation by managing group advantages relationships, complex issues, and escalations with precision. This client-focused role supports valued clients daily.The Client Service Specialist manages a portfolio within People Corporation's benefits, pension, and human resources services. You will investigate complex issues, handle escalations, and coordinate requests, claims, enrollments, and plan administration. Success requires analytical problem solving, communication, initiative, and careful attention to detail.Key Responsibilities:Develop relationships with clients and multiple insurance companiesManage client requests, claims,
and group administrationInvestigate complex issues and handle client escalationsProcess enrollments, terminations, amendments, salary, and status changesAssist clients with claims and online processingRequirements:Two or more years in the group benefits industryTwo or more years in a client-focused environmentRelevant post-secondary education completedStrong problem solving, troubleshooting, and conflict resolution skillsExcellent written and verbal communication skillsBring group benefits expertise, analytical thinking, and service excellence to client portfolio management at People Corporation.
📌 Group Benefits Client Service Specialist (Winnipeg)
🏢 873 Springboard Platform - Customer Service
📍 Winnipeg
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