Jodie Inc. is seeking a high-impact Customer Success skilled to own a portfolio of business customers in North America. You will drive renewal forecasts, use product usage metrics to identify risk, and expand accounts through strategic locations and integrations. You’ll communicate clearly with owners and coordinate with product and engineering to resolve recurring issues. You’ll work from Canada/US with a 40-hour week and a standard Eastern Time schedule, focusing on customer value, #J-18808-Ljbffr