Enhance your career as a Customer Service Representative I with Covia in Havelock, ON. Foster customer relationships by processing orders and managing expectations with accuracy and efficiency. Covia seeks a dynamic Customer Service Representative I to join the team at the Nepheline Syenite Operations. This role involves managing customer orders in a fast-paced environment while adhering to policies and procedures. You will play a vital role in logistics coordination and customer complaint management. Key Responsibilities:
Execute order entry and confirmation processes
Coordinate logistics for effective order delivery
Manage customer complaints and resolutions
Support monthly account close activities
Provide primary support for inbound phone inquiries

Requirements:
Associate's degree in business or related field
Minimum 2+ years in customer service and account management
Proficient in IFS, Salesforce, and Microsoft Office
Robust detail orientation with deadline management skills
Excellent skilled telephone and email etiquette

Leverage your skills in customer service and account management to contribute to Covia's mission of innovation and sustainability. #J-18808-Ljbffr

📌 Customer Service Representative At Covia Havelock (Canada)
🏢 Covia
📍 Canada