Drive Pandora retail performance through sales leadership, KPI ownership, and exceptional fan experiences on the sales floor. Coach teams while strengthening commercial results.
The Store Manager leads daily performance for a Pandora store, combining customer engagement with accountability for individual and store goals. You will coach Assistant Store Managers, Sales Leads, and Sales Associates while developing talent and supporting internal mobility. The position also requires partnership with the Divisional Sales Manager and Human Resources team. Robust product knowledge, analytical thinking, and operational focus support the store’s commercial performance and brand standards.
Key Responsibilities: Exceed store and individual sales goals through authentic fan connections
Coach teams toward KPI expectations and performance accountability
Recruit talent for seasonal and core store hiring needs
Identify performance issues and policy violations with business partners
Ensure timely visual merchandising and operational implementation
Requirements: Three to five years managing stores in high-performance selling environments
Sharp business acumen and analytical thinking producing positive results
Ability to inspire, captivate, and connect with people
Experience developing exceptional teams and supporting internal mobility
Availability for nights, weekends, holidays, and extended standing
Use sales leadership, KPI management, analytical thinking, and coaching skills to advance Pandora’s store performance.