First Advantage Corporation is seeking a bilingual Customer Experience Specialist for full-time work from home in Canada. The role involves supporting clients and candidates via voice, chat, and email, navigating CRM systems, and ensuring timely issue resolution with empathy.
Strong multitasking and documentation skills are essential. Requirements include a high school diploma and 2+ years in customer-facing roles, with 3–5 years preferred, plus fluency in English and French-Canadian.