Build employer relationships at CAAT while applying pension administration and communication skills. Deliver guidance, training, and practical support across assigned client portfolios.
As a Pension Analyst, Employer Services, you will manage day-to-day employer support for participating CAAT Pension Plan organizations. Your work includes resolving issues, facilitating training, reviewing service deliverables, and maintaining current knowledge of plan provisions. You will collaborate with colleagues on operational improvements.
Key Responsibilities: Serve as primary contact for assigned employer portfolios
Conduct monthly meetings to track progress and resolve issues
Deliver structured employer education and training sessions
Review controls and operational service processes
Identify opportunities to streamline pension administration workflows
Requirements: At least two years in MEPP or public sector pensions
Experience managing employer or client relationships
Experience resolving issues and facilitating training sessions
Excellent communication and relationship-building abilities
French fluency is an asset
Bring pension knowledge, client relationship management, presentation, and training capabilities to CAAT’s Employer Services team.