Job DetailsHours of Work: 7.5 hours per day – 5 day week (M‑F)Work Arrangement: Hybrid 8Salary Range: $85,722.00 – $92,729.00 AnnuallyLocation: North Vancouver, British Columbia, CanadaThis is an Internal ICBC job posting for applicants within the bargaining unit. External applicants will not be considered.Position HighlightsAs a Commercial Account Representative you will play an integral role in the underwriting and administration of commercial products to our prospective and existing commercial fleet customers. Your strong commercial automobile underwriting knowledge and skills will allow you to handle customer needs and explain complex coverage issues in understandable terms. Your strong knowledge of underwriting concepts, principles and practices for mid to large size fleets will improve the Corporation’s affordability and road safety in the commercial sector. You will have the ability to establish and maintain effective working relationships with commercial brokers, fleet customers and key internal ICBC departments dedicated to servicing our commercial customers.ResponsibilitiesWork with commercial brokers and customers to address the insurance needs of fleet customers.Evaluate commercial accounts for profitability; analyze and underwrite fleets to improve optional pricing adequacy, minimize risk and apply actions to change behaviours.Promote a positive image of ICBC and its products to improve broker loyalty and commitment.Act as a technical resource on rates, coverage and policies and respond to escalated issues by providing technical information and recommendations to claims staff.Represent the Commercial Underwriting department on internal committees, participate in discussions to analyze insurance issues,



and develop recommendations for changes to policies and procedures.QualificationsExcellent technical knowledge of commercial automobile underwriting and applicable acts, regulations, and tariffs.Strong critical thinking skills and analytical abilities to assess risk exposures relevant to the portfolio and resolve escalated problems and issues.Strong knowledge of the relevant acts, policies and procedures as they pertain to commercial auto insurance products and coverages.Strong communication abilities to communicate complex information effectively through presentations and documentation to a variety of audiences, resolve escalated customer issues.Excellent organizational abilities to manage multiple priorities and work within an ever‑changing environment.Post‑secondary education plus several years of underwriting moderate to complex risk, sales and marketing experience in the automobile insurance or equivalent industry is requested. A completed CIP is typically requested for this role.*This position qualifies for TO days and will be on a hybrid mode (3 days WFH and 2 days in‑office in North Vancouver).Company ValuesCollaborative:We include different perspectives to reach our common goals.Supportive:We seek to understand to meet diverse and evolving needs.Straightforward:We simplify the complex to make things easier.Knowledgeable:We gain knowledge through experience and learning to make informed decisions.Hybrid 8:You will work a minimum of 8 days in a 4‑week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.Only candidates legally entitled to work in Canada will be considered for this position.#J-18808-Ljbffr

📌 Commercial Account Representative - $85,722 - $92,729 A Year (Winnipeg)
🏢 ICBC
📍 Winnipeg