Serve customers by telephone and email as a Call Centre Operator supporting work order management for staff and customers. Use solid communication skills daily.

This Call Centre Operator role provides customer service representation and work order management support. You will handle customer requests, process service transactions, enter facilities maintenance information, and prepare basic Microsoft Excel reports. The position also involves identifying existing or future needs through proactive interactions.

Key Responsibilities:
Answer telephone calls and respond to customer emails
Provide general assistance and outstanding customer service
Enter facilities maintenance and space planning requests
Process diverse service transactions for customers
Prepare basic Microsoft Excel reports

Requirements:
Robust verbal and written communication skills
Excellent telephone etiquette and listening skills
Proficiency in Word, Excel, and Outlook
Detail-oriented approach to customer service work
Previous call center experience is an asset

Bring telephone service, customer communication, Microsoft Office, and detailed request management skills to this Call Centre Operator role.
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📌 Call Centre Customer Service Operator Toronto
🏢 Compass Group Canada
📍 Toronto