Support Power to Change donors from Abbotsford, BC, using customer service and explicit communication in a part time, 25-hour contract.
The Partner Care Associate works within the donations department and reports to the Partner Care Manager. You will respond to inbound and outbound calls and emails, process requests, and maintain valued donor experiences. The work requires database accuracy, timely service, and careful transaction handling.
Key Responsibilities:
Process credit card donations accurately
Answer donor and staff calls and emails
Update donor accounts and maintain Donor Direct
Record interactions, transactions, and documents
Follow communication procedures and provide complete information
Requirements:
Growing personal relationship with Jesus Christ
Customer service or call center experience
Experience with database systems; Donor Direct preferred
Robust problem-solving and detail-oriented abilities
Google Suite proficiency and effective communication skills
Bring donor service, database experience, and precise communication to Power to Change’s Partner Care team in Abbotsford.
J-18808-Ljbffr
📌 Partner Care Donor Support Associate Abbotsford
🏢 Power to Change
📍 Abbotsford
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