Support Michaels customers through effective checkout, cash handling, merchandise recovery, and store operations. This retail position includes nights, weekends, and early mornings.

Service Team Members create welcoming shopping experiences while following company standards and programs. Duties include customer solutions, Rewards and credit card enrollments, VOC education, BOPIS and SFS support, stocking, POGs, and store recovery. Retail or customer service experience is preferred.

Key Responsibilities:
Provide quick, friendly checkout experiences using cash handling standards
Educate customers about Rewards, credit cards, and VOC surveys
Complete merchandise returns, go backs, and general recovery
Perform SISO and AD set duties as assigned




Follow SOPs, company policies, safety, and shrink programs

Requirements:
Retail or customer service experience preferred
Respectful, positive interaction during difficult customer situations
Ability to stand for long periods and move throughout stores
Ability to lift heavy boxes and reach high shelves
Must be at least sixteen years old

Use checkout, recovery, compliance, and customer engagement skills to support Michaels store operations and shopping experiences.
J-18808-Ljbffr

📌 Michaels Checkout And Store Operations Associate Bedford
🏢 Michaels
📍 Bedford