Lead front store customer service at Shoppers Drug Mart, overseeing cashiers, merchandising, and daily customer-focused operations. Support a locally owned community store.

As Front Store Supervisor, you will manage customer service functions, including cash, cashiers, and merchandising. You will train and guide cashier and merchandising staff while supporting store policies and procedures. The work also includes loss prevention, customer issue resolution, product displays, housekeeping, and health and safety compliance.

Key Responsibilities:
Train cashiers and merchandisers in their job functions
Provide ongoing guidance and instruction to staff
Resolve customer refunds, exchanges, and other issues




Maintain organized shelves and directed product displays
Perform cashier duties when necessary

Requirements:
Independent thinking when organizing the store
Planning, judgment, and decision-making abilities
Problem-solving skills supporting customer satisfaction
Computer literacy and organized work habits
Knowledge of products and supplies

Bring customer service leadership, merchandising oversight, and organized decision-making to Shoppers Drug Mart’s front store operations.
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📌 Front Store Customer Service Supervisor Bathurst (Canada)
🏢 Shoppers-Drug-Mar
📍 Canada