Lead Tim Hortons shift operations through robust customer service and crew direction in a full time, hourly supervisory position.
The Shift Supervisor oversees crew activities during scheduled shifts, focusing on people, product, cleanliness, and guest satisfaction. This operational role requires communication, policy adherence, and knowledge of Tim Hortons products and procedures. Previous supervisory experience and approved food safety certification are assets.
Key Responsibilities:
Direct crew activities and provide ongoing employee guidance
Respond to customer requests and resolve service complaints
Maintain cleanliness, displays, and stocked store products
Follow cash, food safety, security, and employment standards
Complete shift documentation and report performance concerns
Requirements:
Solid communication and interpersonal skills
Thorough knowledge of Tim Hortons products and procedures
Ability to adhere consistently to policies and procedures
Ability to stand throughout shifts and lift 30 pounds
Fluency in English and quick paced work capability
Apply supervisory leadership, customer service, and operational knowledge as a Tim Hortons Shift Supervisor.
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📌 Tim Hortons Shift Supervisor Chilliwack
🏢 Tim Hortons
📍 Chilliwack
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